We all know that responding to negative feedback will show your audience that you are very supportive and try to fix their problems, but what if you only respond to negative feedback?
If you only respond to negative feedback, it shows you don’t value the positive reviews.
A better rule to follow is respond to 60% of the positive feedback.
…Not all the positive feedback, because that would show it as not natural, but by responding to about 60%, then you show you value the positive reviews. And let’s not forget that anyone who leaves a review has taken time out of their day to write a review, so appreciating their time would mean a lot.
I got this idea after reading this article: https://www.sellerlabs.com/blog/should-you-only-respond-to-negative-product-reviews-and-seller-feedback
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